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6 Questions - The Startup Interview

December 2, 2008

In our ongoing series of Startup profiles, we interviewed Gregg Miner, the President and COO of Score Business Systems.

1) What is your 30 second elevator pitch?

Gregg Miner:  SCORE Business Systems, LLC provides management consulting in lean transformations, employee engagement and employee on boarding.  Our processes are designed to empower and engage the existing workforce and help them achieve breakthrough results.   We focus on the employee side of the equation developing the correct culture and behaviors that will lead to a successful transformation.   As part of my lean transformation work, we incorporate the use of a balanced SCOREcard system.  The SCORE in the name is actually an acronym for Safety, Customers, Organization, Results, Excellence.   Every company should be measuring themselves in these categories.   We drive the actual metrics from the strategic plan, so each associate ends up with line of sight to how their individual performance drives the success of the company.

2) Describe the planning leading up to your launch?

Gregg Miner:  We started planning the business in July of 2008 and officially launched it in September 2008.

3) What market need do you fill?

Gregg Miner:  We did a lot of informal research and it helps that we know the market quite well.  Especially in these tough economic times, many companies need to change to survive.  And they don’t have a lot of capital to get it done; that’s where we come in.  In just 2 1/2 months, we have outstanding bids on several hundred thousand dollars of work.

4) What is your and your team’s background?

Gregg Miner:  I’m starting on my own, but expect to grow to two in the near future. I am a degreed Chemical Engineer but have spent my career in the aerospace business.  I came up through the ranks having held leadership roles in quality, engineering, support services and operations.  For the last 7 years I have been either General Manager or President of divisions ranging from $25M to $120M and 150 to 600 people.  In 2002 the company I was running was the winner of the Oklahoma Quality Award for Excellence.  This is the same criteria as the Malcolm Baldrige National Quality Award.   I have also been doing lean transformations since 1996.  I am on the Board of the Association for Manufacturing Excellence (AME) and a member of the AME Lean Champions club.

5) How are you funded?

Gregg Miner:  Funding is from my personal savings.  Start up in my case is generally lost income. Very limited capital.

6) What is your revenue model?

Gregg Miner: We generally work on fixed price contracts depending on the scope and length of the engagement.   Once the volume of the work is sufficient to require the addition of staff, we can also offer staff on a daily or hourly rate, depending on their seniority.

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You can reach Gregg at (919) 491-9157 or on-line at www.scorebusinesssystems.com

Written by Marc DeWalle · Filed Under Blog, Profiles, Startups 

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